When the enterprise fail to deliver a product or a service paid for by bankcard to a customer, or a customer cancel the order, it is possible to cancel the authorization by bankcard later (completely or partially). Payment can be cancelled/refunded via Personal account of the enterprise in IPS Assist, or using Web service.
IPS Assist supports the following types of returns and cancellations:
Authorization return (on-line cancellation)
Procedure for the cancellation of authorization by bankcard before financial transaction is created. Usually the authorization can be cancelled within the same day when the payment is performed. The authorization can be cancelled later than within one day, if the enterprise has an agreement with IPS Assist on the postponed financial confirmation, or if the enterprise uses the double-stage operation mode and the payment financial confirmation has not been made yet. In any case, the authorization cannot be canceled later than within the time period specified by the processing center.