Some details about operation can be seen by right click on the desired operation and selecting the 'Operation details' in the operation context menu.
Operation parameters, which are shown in new window, are described in the table below.
Common list of operation details
Name | Description |
Common info | |
Number in order | Operation number within the order. |
Type | Operation type. |
State | Operation state. |
Begin | Date/time of operation beginning. |
End | Date/time of operation end. |
Currency | Operation currency. |
Amount | Operation amount. |
Deposit amount | Deposited amount. |
Approved amount | Approved amount. |
Fraud | Information about fraud |
Error message | Operation error message |
Error hint | Hints on the error |
Main info | |
Means type | Payment means type (ex.: VISA). |
Means subtype | Payment means subtype (ex.: Platinum). |
Means number | Number of payment means (Ex.: 411111******1111). |
Card-holder | Card holder name. |
Card expired date | Card expired date. |
Issuing bank | Name of bank-issuer. |
Bank country | Bank-issuer country. |
Payment info | |
Processing | Processing name. |
Protocol | Protocol name |
Tran ID [VISA] | Transaction ID in payment system |
Payment mode | Payment mode (ex.: ECOM, CASH, POS key entry, WS19 – EPORT, MOTO, POS, POSPIN). |
Billing data | |
Billing PostalCode | Customer postal code |
Billing Address | Customer address |
Billing Name | Customer name |
Billing Phone | Customer phone number |
Billing Email | Customer Email address |
Other info | |
Customer IP | IP-address of customer |
User | Enterprise user who performed this operation |
In the 'Operation details' window the «Cheque» tab can appear (only if the cheque data was sent with the order creating, charging or cancellation). The tab displays all cheque items for this operation, which were received from merchant.
Tab «Cheque» from operation details window
If "Cheque is valid" is displayed above cheque items, then all the cheque data was accepted successfully and correspond to the required formats.
If "Cheque is not valid" is displayed above cheque items, then the cheque data was accepted not successfully (not completely) or not correspond to the required formats.
In the 'Operation details' window the «Notifications» tab can appear. The tab displays all notifications, which were sent for this operation. Parameters, which are shown in this tab, are described in the table below.
List of notifications parameters
Name | Description |
Type | Type of notification, which was sent to the payer – SMS or Email |
Start of building | Start date/time of the notification building |
End | End date/time of the notification building |
State | Current status of notification (Completed, Failed, InProgress, Enqueued) |
Address | Email address, to which the notification was sent |
Here you can perform the following actions over notification: view of sent notification, resend notification to the payer, rebuild or rebuild by individual template and send notification to the payer.
Right click on the desired notification opens the notification's context menu. You can select necessary actions in this menu.
Notification’s context menu.
If no notifications are displayed in the table, you can send it using the "Send notification" button.
To update the state of displayed notifications, use the "Refresh" button.
If you select the Show' option in the notification's context menu then the window appears with selected notification.
View of notification
The buttons at the bottom of the window allow you to finish viewing the sent notification by doing one of the following actions:
Export to PDF - the current notification will be exported to a PDF file;
Resend to customer - send the current notification again, for example, to another Email address;