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The first view you see after login is 'Payments'. The table of payments is empty if there are no payments satisfying the filter parameters.

Filter

To hide the filter you should press the extra icon (marked by a red arrow in the figure below):

To show the filter you should press the header “Search payment” (marked by a red arrow in the figure below):

The current payment search filters are displayed in the Search section, which carried out the sample data in the table.

The following buttons exist on all the tabs:

Find

Displays the payments satisfying the filter parameters.

Clear

Clears all specified filter parameters on the current tab.

Hide the current filter.

The parameters that are specified on the tab are taken into account while deriving the results (parameters are joined by 'AND' operator).

Parameters, which can be specified are listed in the table below:

Parameter name

Description

Group of payment means

Drop-down list of means groups (All (by default), card, E-wallet, other).

Mean type

Drop-down list of means types (VISA, AMEX, CASH and etc.), please at first select the type of payment mean.

Date from

Begin of the period for the displayed payments. The day, month, year, hour, and minutes can be specified. The date can be chosen using the calendar.

Date to

End of the period for the displayed payments. The day, month, year, hour, and minutes can be specified. The date can be chosen using the calendar.

Result

Drop-down list of payment processing results on the payment gateway side.

Mean number

Search by this field ignores the other fields (for example, time period or type of payment means), it is performed over all transactions available to the current user.

Payment number

Number of the payment in the external system.

Amount from

The lower limit of the payment amount for the search.

Amount to

The upper limit of the payment amount for the search.

Merchant

The merchant ID should be specified here. Here SOFI merchant ID is used. You can use the search button 'Select' to find a merchant (the search is described below).

Risk

Drop-down list: All, Clear, Suspicious, Fraud.

(Details about the fraud probability you can find below).

Card holder

Search performed by full match but it is not case-sensitive. Search value can be specified by mask (see description below).

Customer e-mail

Search performed by full match.

Mobile phone

Search by payer mobile phone number, performed by full match.

Sorting

Default sort order of entries in the table is in order of decreasing date of payment. You can change the sort order of records in the table by selecting options from the drop down list.

Pressing the button 'Select'   opens the search window.

The search can be performed by merchant identity from SOFI or by name. The search results are displayed in a table. The search is performed among those merchants whose payments are available for review according to the user rights, if this merchant has any payments in SOFI.

Search by mask

It is possible to use pattern symbols '_' and '%' in search criteria by text fields. The underscore symbol '_' is used for the one symbol replacement. The percent symbol '%' is used for replacement of any number of symbols.

Examples:

Test_C – TestAC, TestBC will be found, but TestABC will not match.

Test%C – TestAC, TestBC, TestABC will be found, but TestABCD will not match.

Test%C% – TestAC, TestBC, TestABC, TestABCD, TestABCDEF and etc. will be found.

List of payments

Each payment is displayed as a row in the result table.

The buttons in upper part of the screen displays numbers of fraudulent and suspicious payments after preparing of request results in accordance with the search filter.

You can apply the search filter "Risk" to the results of the query by clicking on one of these buttons. Information about each payment is shown in the table in the corresponding color.

Common list of payment parameters is in the table:

Parameter name

Icon

Comment

Order




The parameters of the order, which was paid:

·          BillNumber - bill number in the external system;

·          OrderNumber - number of order in the external system;

·          Merchant ID - merchant identity number (external merchant ID);

·          Merchant - merchant name.

Clicking on the icon takes you to the detail of this order (section 3.3).

Date


Payment date in format DD.MM.YYYY HH:MM.

Payment


Payment parameters:

·          Payment ID in the external system;

·          Status of the payment in the external system.

Amount

Original payment amount, the icon corresponds to the currency of payment.

Payment mean

Payment mean parameters:

·          Payment mean number (masked);

·          Payment mean holder;

·          Expiration date;

·          Issuer bank name;

·          Country of the issuer bank.

The icon corresponds to the group and type of payment mean.

Payer


Payer parameters:

·          Last and first name of payer;

·          E-mail address;

·          Merchant's internal customer identification;

·          Phone number.

Risk
















 




Risk parameters:

Fraud percentage;

Reasons for the fraud-status determination.

Each reason for the fraud-status has its own icon:

·          fraud-status was determined by the mathematical modeling methods;

·          corresponds to the 'clear' fraud-status but no checks were performed by mathematical modeling methods as insufficient data were provided for the payment;

·          corresponds to the 'clear' fraud-status but no checks were performed;

·          fraud-status was determined by expert;

·          according to 'Black list' of payment attributes;

·          according to trust 'white-list' of payment attributes;

·          according to allowing white list, when payment attributes are out of that list;

·          by corresponding to the filter on card number;

·          by corresponding to the filter on E-mail;

·          by corresponding to the filter on unique payer identity values under application/service of external system;

·          payment was successfully checked by mathematical methods and passed all filters but some characteristics of payment  look like  payments that were considered as fraudulent;

·          by corresponding to the filter on customer country (country is determined by customer IP-address);

·          by corresponding to the filter on issuer-bank country;

·          by corresponding to the filter on IP-address;

·          due to the card belonging to list of trusted cards;

·          due to the IP belonging to list of trusted IP-address;

·          due to fraud-lists from bank;

·          by corresponding to the filter on customer phone number;

·          in accordance with the limit (based on aggregated payments for a certain period) for the merchant, external system or the payment application.

Device



Description of the user device, which is used for payment.

Each type of device its own icon:

·          computer;

·          phone.